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  • Lawrence Ng

Glitch! Impact of AI on Jobs and Ethics

When it comes to AI, most people's first thought is, "Will AI replace us?" And the short answer is no, at least not in all cases. In this episode of Glitch, Eunice Olsen chats with IBM's CTO, Kalyan Madala, and tech journalist Paul Mah about the impact of AI on jobs and businesses, as well as the ethical and risk issues that come with AI adoption.

Impact on Jobs

There is concern about AI potentially replacing their job, specifically in content writing. However, if one embrace and use the technology correctly, it becomes clear that AI can actually be used to improve our work. While every job will be impacted by AI, it's a question of what changes and in which aspects. Certain tasks can be done faster and more productively with technology, but there are things like making judgments, building teams, hiring people, and working with customers that cannot be replaced. Anything important to human values should not and will not be replaced.

Individuals are encouraged to embrace AI, develop new skills, and stay ahead in the rapidly evolving technological landscape rather than fearing job replacement. Critical thinking, compassion, and empathy are also important in supplementing AI technology, and everyone should take a step back and consider how they can improve their skills and develop new ones.

Ethics and Challenges of AI

When it comes to AI development, ethics and bias are major concerns. Transparency, education, and collaboration are critical to ensuring the responsible and effective use of AI. The need for regulations and policies to address bias and ensure fairness in AI decision-making is also critical, as the potential dangers of AI scams such as deep fakes and biassed decision-making will gradually increase as adoption grows. There is a need to protect consumers and people in general, but because technology is still in its early stages, there are no simple solutions to these complex issues. As a result, it is critical to continue monitoring, regulations should adapt, and good people with strong values and ethics should be involved in overseeing AI developments.

Human values, ethics, and the human element in particular roles will continue to be required because AI has limitations when it comes to interaction with humans and decision-making in certain areas of life. As a result, it is critical to include human experience and decision-making into the development of artificial intelligence. Bias and ethical decision-making are challenges for AI, but they are also challenges for humans. Therefore, in the rapidly growing AI space, there is a need for transparency, governance, and ongoing monitoring to ensure unbiased performance and decision-making from AI. It is also critical to collaborate and build international frameworks to plug the disparities.

In conclusion, we must approach AI with a balanced perspective. We should embrace its potential while also being mindful of its limitations and the need for human values and ethics by staying ahead, developing new skills, and actively participating in the development and regulation of AI, we can navigate the impact of AI on jobs, education, and society in a responsible and effective manner.

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