top of page

Rice Robotics Introduces 'Friendly' AI Bots to the Service Sector in Hong Kong and Japan

Updated: Dec 18, 2023

Hong Kong-based start-up Rice Robotics is making waves in the field of artificial intelligence (AI) with its friendly-looking autonomous robots.

Rice Robotics
Credits: Handout

The company has already deployed hundreds of these puppy-eyed robots in Japan and Hong Kong and recently announced their presence in Hong Kong's iconic Citic Tower skyscraper.

Priced at $10,000 each, these robots have been integrated into the building's management system, allowing them to freely navigate the premises using lifts.

While the primary focus of these cute bots is disinfecting the 33-story building, they are also capable of performing other tasks such as deliveries, security patrols and chat-based concierge services. Rice Robotics' deployment in Citic Tower marks their first venture into a commercial building in Hong Kong, contributing to the city's growing automation trend.

Founder and CEO of Rice Robotics, Victor Lee Kwok Hong, explains that the company has primarily targeted the Japanese market due to the faster adoption of automation and AI robots in the country. Japan's ageing demographics and labour shortages have driven the demand for automation, with service companies increasingly turning to robots. According to the International Federation of Robots, the number of service robots sold for professional use in 2022 reached 158,000 units, a 48% increase from the previous year.

Rice Robotics' success in Japan is attributed to the friendly design of their robots, tailored to Japanese consumer sensibilities. Lee emphasises the importance of incorporating a human factor into the design, making the user experience as natural as possible. The company aims to educate people about the capabilities of robots and demonstrate that they can be friendly and helpful.

While Hong Kong has also faced labour shortages, the city's focus has been on human-enhancement rather than replacing workers with automation. As a result, the adoption of robots in Hong Kong is expected to be slower compared to Japan. However, Rice Robotics believes that their success in Japan will transfer to Hong Kong and they are planning to enter new markets by the end of next year.

  • Rice Robotics has deployed friendly AI bots in Hong Kong's Citic Tower skyscraper.

  • The company has gained traction in the Japanese market due to labour shortages and ageing demographics.

  • The robots can perform tasks such as disinfection, deliveries, security patrols and concierge services.

Source: SCMP

As technology advances and has a greater impact on our lives than ever before, being informed is the only way to keep up.  Through our product reviews and news articles, we want to be able to aid our readers in doing so. All of our reviews are carefully written, offer unique insights and critiques, and provide trustworthy recommendations. Our news stories are sourced from trustworthy sources, fact-checked by our team, and presented with the help of AI to make them easier to comprehend for our readers. If you notice any errors in our product reviews or news stories, please email us at  Your input will be important in ensuring that our articles are accurate for all of our readers.

bottom of page