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Amazon Developing Smart Eyeglasses for Delivery Drivers to Enhance Efficiency

Amazon is developing smart eyeglasses for delivery drivers to increase efficiency on the final leg of deliveries. The glasses will offer turn-by-turn navigation, eliminating the need for handheld GPS devices. In the face of increased competition, the project aims to reduce delivery costs while increasing profit margins.


Amazon Developing Smart Eyeglasses for Delivery Drivers to Enhance Efficiency
Credit: David Pierce / The Verge

According to sources familiar with the matter, the glasses will provide turn-by-turn navigation on a small embedded screen, directing drivers through buildings and at each stop along the way.


The innovative eyeglasses are intended to save precious seconds on each delivery by providing precise directions, such as navigating around obstacles like lifts, gates or even aggressive dogs. This technology has the potential to eliminate the need for handheld GPS devices, allowing drivers to handle more packages efficiently.


The initiative reflects Amazon's ongoing efforts to reduce per-package delivery costs and increase profit margins in the face of increasing competition from rivals such as Walmart. The retail behemoth is expanding its e-commerce operations and lowering prices, prompting Amazon to look for new ways to stay ahead in the delivery game.


While Amazon's delivery glasses are still in development, there is a chance that the project will be delayed or abandoned if it fails to meet expectations or runs into financial difficulties. According to the sources, perfecting this technology could take several years before it is effectively implemented.


An Amazon spokesperson emphasised the company's commitment to improving the delivery experience for drivers, stating, "We are continuously innovating to create an even safer and better delivery experience for drivers." However, Amazon declined to provide additional information about its product roadmap.


Amazon has strategically expanded its in-house delivery network by establishing an airline, long-haul trucking services, and large warehouses. Amazon intends to reduce its reliance on external couriers such as UPS and FedEx in order to speed up deliveries and reduce costs.


Amazon has prioritised the "last mile" of deliveries, with recent innovations including a scanner installed in delivery vans to streamline package identification. The upcoming delivery glasses are expected to use technology similar to Amazon's Echo Frames smart glasses, which include voice commands and photo capture capabilities for proof of delivery.


Despite the delivery glasses' promising prospects, challenges still exist, such as developing a long-lasting battery and ensuring driver comfort during extended wear. Amazon must also persuade its diverse workforce to adopt new technology while taking into account potential concerns about comfort and appearance.

 
  • Amazon is developing smart eyeglasses for delivery drivers to improve efficiency in the final leg of deliveries.

  • The glasses will provide turn-by-turn navigation and eliminate the need for handheld GPS devices.

  • The project aims to reduce delivery costs and enhance profit margins amidst increasing competition.


Source: REUTERS

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