- Kyle Chua
90% of Singapore Organisations Expect AI, Generative AI To Transform Industries
The large majority of organisations in Singapore believe artificial intelligence (AI) and generative AI tech will significantly transform industries.
According to a new Dell study, 90% of the 200 Singaporean IT and business decision makers part of the survey think this will be the case in the future. Despite optimism for the emerging tech, some organisations admitted they're not ready for the change yet.
No less than 87% say they are well positioned competitively and have a solid strategy for integration of AI. Over a third (36%), however, say that they're uncertain what their industry will look like in the next three to five years, while nearly half (43%) say they'll struggle to keep pace. Among the top challenges they think might slow down innovation are data privacy and cybersecurity concerns (44%), lack of right talent (38%%) and outdated tech environments (28%).
Still, more and more are starting to see the potential benefits of adopting generative AI, with close to half (49%) agreeing that it has the potential improve IT security posture. Meanwhile, 48% believe it could streamline processes through improving customer experience, while 47% believe it could provide productivity gains or ability to do more.
But 66% fear generative AI will introduce new security and privacy issues. Up to 77% also thin that their data and intellectual properties are too valuable to be placed in a generative where a third party may have access.
When it comes to implementation of generative AI, 47% say they have already started. As adoption increases, discussions about the risks and responsibilities that come with the implementation of the tech arises. 81% agree that the organisation, rather than the machine, the user or the public, is responsible for any AI malfunction or undesired behaviour.
"Singapore stands out as a prime location for AI adoption and development. Its leading role in the global AI landscape, coupled with the government's strong commitment and investment, creates a fertile ground for innovation," said Andy Sim, Vice President and Managing Director, Singapore, Dell Technologies.
"Seizing the opportunity requires a strong ecosystem of trusted partners to create secure and scalable technology foundations for innovation, designed with sustainability in mind. In Singapore, success, innovation, and progress are intertwined."
Outside of AI, organisations remain concerned with cybersecurity threats. 75% of respondents say they have been impacted by a security attack in the past 12 months. The majority (88%) are pursuing a Zero Trust deployment strategy and 80% say they have an Incident Response Plan in place to recover from a cyberattack or data leakage.
Dell worked with Vanson Bourne for the research. The study surveyed 6,600 respondents from organisations with more than 100 employees from across different regions, 200 of which are from Singapore. These organisations are from a range of public and private sectors.
90% of organisations in Singapore believe artificial intelligence (AI) and generative AI tech will significantly transform industries in the future, according to a new Dell study.
Over a third (36%), however, say that they're uncertain what their industry will look like in the next three to five years, while nearly half (43%) say they'll struggle to keep pace.
Still, more and more are starting to see the potential benefits of adopting generative AI, with close to half (49%) agreeing that it has the potential improve IT security posture.